Shipping Policies

Due to the ongoing COVID-19 pandemic and the current administration's policies, USPS is experiencing delays, particularly for international shipments. Please allow extra time for your package to arrive. If you are concerned about delivery, consider upgrading your shipping to Priority Mail or International Priority Mail. Priority services include further tracking and insurance.

Current Turnaround Time

We are currently shipping orders out within 48 hours of the time they are ordered, if all items are in stock. Orders are shipped out Monday through Friday.

If your order will take longer to ship due to an item being out of stock, we will contact you.

Local Delivery Option

If you live in Corvallis and would like your order delivered to your house, please use the Local Delivery option at checkout (change "Ship To" information to choose this). If you have any special instructions for delivery, please let us know, otherwise items will be left at your front door, and you will receive an email informing you of delivery. This is restricted to Corvallis residents only; anyone outside of Corvallis will receive their order via USPS.

Please be sure your shipping address is correct!

General Shipping Info

DOMESTIC:
Packages will be shipped via USPS First Class Mail unless you choose to upgrade to Priority Mail for an additional shipping charge.

Insurance and tracking are included in the cost of Priority Mail.

You may also choose UPS as a shipping option, but please note that UPS will not deliver to PO Boxes.

INTERNATIONAL:
Packages will be shipped via USPS First Class Package International Service (delivery time depends on the destination; please allow up to 4 weeks) unless you choose to upgrade to USPS Priority Mail International (delivery in 6-10 days on average) for an additional shipping charge.

Please note that First Class Package International Service does not include tracking outside of US borders. If you want tracking once your package leaves the US, consider upgrading to Priority Mail International.

You may also choose UPS for international shipments.

****Please note that the buyer is responsible for any customs charges, taxes, and additional postage fees incurred on their packages.****

Due to current global circumstances and issues with the USPS, please allow 3 weeks for domestic packages and 12 weeks for international packages. The Starlight Stitchery unfortunately cannot take responsibility for packages once they have been mailed. Please contact your local post office for information about packages; be sure to have your tracking number handy. If you are concerned about your package going missing, please consider purchasing postage that includes insurance and/or tracking, or choose UPS as your shipping provider.