Shipping Policies

Updated: 19 December 2021
See bottom of the page for updates on international service interruptions.

Please note: we will be taking a shipping break from December 22 through January 3, 2022. All orders placed after December 21 will ship on January 3rd.

Current Turnaround Time

Current order turnaround time is 48 hours.

Local Delivery Option

If you live in Corvallis and would like your order delivered to your house, please use the Local Delivery option at checkout (change "Ship To" information to choose this). If you have any special instructions for delivery, please let us know; otherwise items will be left at your front door, and you will receive an email informing you of delivery. This is restricted to Corvallis residents only; anyone outside of Corvallis will receive their order via USPS.

Please be sure your shipping address is correct!

General Shipping Info

DOMESTIC:
Packages will be shipped via USPS First Class Mail unless you choose to upgrade to Priority Mail for an additional shipping charge.

Insurance and tracking are included in the cost of Priority Mail.

You may also choose UPS as a shipping option, but please note that UPS will not deliver to PO Boxes.

INTERNATIONAL:

Due to Brexit VAT changes, The Starlight Stitchery can unfortunately no longer sell or ship items to the United Kingdom. We apologize for the inconvenience.

All orders going to Australia or New Zealand must be shipped via UPS, due to currently USPS restrictions (as of December 2021).

Packages will be shipped via USPS First Class Package International Service (delivery time depends on the destination; please allow up to 4 weeks) unless you choose to upgrade to USPS Priority Mail International (delivery in 6-10 days on average) for an additional shipping charge.

Please note that First Class Package International Service does not include tracking outside of US borders. If you want tracking once your package leaves the US, consider upgrading to Priority Mail International.

You may also choose UPS for international shipments.

****Please note that the buyer is responsible for any customs charges, taxes, and additional postage fees incurred on their packages.****

Due to current global circumstances and issues with the USPS, please allow 3 weeks for domestic packages and 12 weeks for international packages. The Starlight Stitchery unfortunately cannot take responsibility for packages once they have been mailed. Please contact your local post office for information about packages; be sure to have your tracking number handy. If you are concerned about your package going missing, please consider purchasing postage that includes insurance and/or tracking, or choose UPS as your shipping provider.

**Please go to the following pages to see current service disruptions/suspensions**